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Privacy Policy

Last Updated: August 4, 2026

Rock & Gem Expo (“we,” “us,” or “our”) is committed to protecting the privacy of everyone who interacts with our business — whether you’re an event attendee, a vendor, or simply browsing our website. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

What Information We Collect

We collect personal information only when it is voluntarily provided to us. This includes:

Attendees: First and last name, and email address — collected through website sign-up forms or in-person at our events.

Vendors: Business name, contact name, email address, phone number, and social media handles — collected through our vendor application form, in-person, or carried over from previous events for vendors who have worked with us before.

We do not collect payment information directly. E-transfer payments are processed independently through your financial institution.

How We Use Your Information

The information we collect is used solely to communicate with you in ways relevant to Rock & Gem Expo events. This includes sending event announcements, reminders, and updates; confirming vendor applications and booth details; notifying our mailing list of upcoming events and registration openings; and following up on inquiries submitted through our website.

We do not use your information for any purpose beyond direct communication related to Rock & Gem Expo.

How We Store and Protect Your Information

All personal information is stored securely. Attendee and vendor contact details collected through our website are managed through Mailchimp, which maintains its own security standards and data protection practices. We take reasonable steps to ensure that any information held outside of third-party platforms is stored securely and accessible only to authorized members of our team.

We Never Share or Sell Your Information

Your personal information is never sold, rented, traded, or shared with any third party for any purpose. Period.

How Long We Retain Your Information

We retain your information for as long as it remains relevant to our communications with you. Vendor contact information may be kept on file between events for the purpose of notifying returning vendors of upcoming opportunities. You may request removal of your information at any time.

Website Analytics

Our website uses Google Analytics 4 (GA4) to collect anonymized, non-identifying data about how visitors interact with our site — such as pages visited and general geographic region. This information helps us improve the website experience and is never used to personally identify visitors.

Your Rights

You have the right to request access to the personal information we hold about you, request correction of any inaccurate information, request removal of your information from our records, and withdraw consent to receive communications from us at any time.

To exercise any of these rights, or if you have any questions about this Privacy Policy, please contact us at info@rockandgemexpo.com. We will respond to all requests within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date at the top. We encourage you to review this page periodically.

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